RISK MANAGEMENT
A sustainability strategy that is not adaptive and accountable to our stakeholders will not stand the test of time.
The key material issues were also mapped to the UN’s SDGs (some issues relate to two SDGs). These focus areas have set the direction of our strategy to achieve goals and create value for our stakeholders.

The Process
Just the way we conduct comprehensive research for our products, we took up a detailed Materiality Assessment exercise to come up with issues that are relevant for our internal and external stakeholders
Identification
Evaluation Assesment
Social Responsibility
Social Responsibility
On a Heat Map, assessed risks and opportunities are mapped, which determines the different levels of priorities the company will take to mitigate risks and enhance opportunities, including for climate change. All the risks are coded, categorized which are then reported, risks are assigned to owners and a mitigation plan is prepared for each identified risk with high occurrence probability. Based on the heat map, inherent risk is calculated and mitigation plan is prepared, post which residual risk is calculated.
Sustainability Cell reviews the risks every quarter and reassess the risks based on actions taken against a particular risk; in the event of any changes, the risk is re-evaluated and updates are made to risk register or risk matrix.

Risks Identified
Below are some risks identified for our Business
Risks in raw material supply
Pineapple leaves are the most important raw material for Ecofa to produce and the supply of sustainably sourced pineapple leaves is limited. The Earth is getting warmer, climate change and drought also affect the pineapple growing process. Besides, people are getting used to growing pineapples for fruit, not leaves. Ecofa’s pineapple leaf sourcing policy is implemented to address this risk and ensure pineapple leaves are sourced from sustainably managed agricultural practices, with no waste and environmental protection.
Water Availability
Millions of people are at risk globally from water scarcity and pollution. The need to protect and restore freshwater ecosystems and to seize the potential of sustainable and efficient management of water, has never been greater. Ecofa understands that water is a key resource and over the years, it has adopted ‘4R’ (Reduce, Recycle, Reuse & Regenerate) principle for protecting and conserving water resources through excellent water management practices and it is integral part of its commitment towards water stewardship.
Climate Change Risks
Climate change is leading to several natural calamities or weather events that may affect our operations, especially in countries of high water stress. Some of the impacts of climate change are water availability and droughts due to shifting rainfall patterns, forest fires leading to deforestation of existing forests and can reduce access to wood, floods due to uncontrolled rains, irregular monsoons, cyclones / storms as a result of changing wind patterns, crop failure etc. Use of coal will become expensive due to green cess or carbon tax. GHG reduction would be mandated by regulators. Availability and cost of renewable energy is improving gradually as new innovations make renewable energy more feasible. Climate related risks are tabulated in below table:
| Current and emerging regulation, legal and policy related risks | Climate change related regulations are continually evolving and governments are promoting renewable energy and discourage use of thermal energy, putting limits on water usage can pose a risk to the businesses. GHG emissions reduction is also being mandated by regulators with direct or indirect taxes on thermal energy. Ecofa has a proactive approach in engaging with regulators to understand upcoming regulations and plan for it proactively. We review our systems periodically to align to the changing local, national and global regulatory framework and disclosure requirements. |
| Technology | New technologies for renewable energy, energy efficient equipment, circular business models are continually being developed and not adapting these can lead to technology obsolesce. Ecofa invests strongly on technology development and evaluates and adapts the best available technologies in its operations including technologies required for low carbon economy and replace the old technology. |
| Market | Consumer preference is changing and there is more demand for low-carbon products. Also supply and demand of certain materials can change due to climate changes. Ecofa continually monitor this and especially the role of forests in fighting the climate change, and is investing in low carbon products. |
| Reputation | Reputation risk may result in loss of investors, customers, value chain partners if an organization is not transitioning to low carbon economy. Ecofa roadmap is aligned to the expectations of stakeholders w.r.t climate change and it takes inputs from leading organizations to shape its polices. |
| Acute physical | Extreme weather events such as floods, storms, heatwaves are external factors and have no control on it can pose to the operations in certain geographies. These risks are evaluated for each site and risks scenarios are available to handle and mitigate impacts of natural calamities. In such cases, site management updates the customers regarding delays in supply. The emergency response plans of the site address possible scenarios applicable to the site. |
Market Risks
Consumers are driving force for global fashion industry. Awareness towards pollution by fashion industry, circularity and climate change and its ill effects is taking a major share of headspace of consumers, so a change in preferences of consumers is a risk. Ecofa strategy is to lead in sustainable practices and convert this risk to opportunity to participate in increased demand of sustainable product. Ecofa’s business strategy incorporates sustainability best practices applied in its operations and across the supply chain to meet customer expectations. Life cycle assessment (LCA) is used to understand and improve products.
Supply Chain Traceability & Sustainability
There is a growing demand from consumers and stakeholders for increased visibility of sustainability credentials across the entire product supply chain. Any non-compliant partner in the supply chain is a major risk to reputation and business operations. Ecofa always updates fully transparent information so that consumers can trace the origin.
Transparency
There are increasing demands from external stakeholders such as customers, non-profits, governments, investors to transparently report our environmental, social, and governance performance. governance, compliance and countless other issues. Social media influence also plays a vital role in quickly steering consumers towards such issues. Ecofa’s website is fully updated with important policies, performance, audit reports, certifications and many documents related to the sustainability aspect of the business.
Regulatory Compliance Risks
Right to operate in a particular geography requires to follow the law of the land and all the regulatory compliances. Any gaps in compliance or awareness of the local laws can lead to risks to carrying out business in that geographies. We have a system of tracking compliances where the regulatory framework of region and countries where we operate are mapped out and tracked. A series of internal and external audits are performed to ensure we comply to all the current legal requirements and capture any new requirements that may come in future.
Health and Safety Risks
Health and Safety of employees, workers, contractors, surrounding communities of an organization is of highest importance as incidents like fire, injuries, leakages, work related stress may pose a risk to them and also a growing concern among stakeholders. At Ecofa, health & safety committee is in place and we have a well-defined roadmap to reach the goal of ‘Zero Harm’. Regular monitoring of vital health parameters for all employees and contractors working in the facilities is being done.
Reputational Risks
Loss of reputation, can happen due to a several reasons and can put serious issues for the organization. A loss of reputation on any account would mean that customers, investors, regulators and other external stakeholders may quickly distance themselves from the company with soiled reputation. Ecofa consistently monitors its sustainability performance by putting in place strong systems for governance with multi-level checks and internal and 3rd party audits. We have established mechanisms for grievance management and ensure to address them suitably. We engage closely with all stakeholders to improve communication and trust.
Technology Risks
Failure to adapt new technologies can pose risk if company loses its competitive edge and technological leadership in the market. Ecofa is among the leaders in the industry and its cutting edge technologies help it to maintain the leadership in market as well as sustainability best practices. Birla Cellulose is investing significantly in in R&D activities to develop new products and evaluate new technologies. It also collaborates with technology focused institutes and suppliers to continually upgrade its processes and products, so that it maintains its leadership in this area.
Community Risks
Communities are becoming more sensitive to environment and community impacts are being monitored and studied in more details than ever before. The expectations are for higher level of engagement and sharing of information and disclosures and also active feedback and grievance management, absence of which can create a negative sentiment that can have impact on site operations. Birla Cellulose has deep engagement with surrounding communities and community engagement is very closely embedded with its business values. Our community engagement programmes are focused on the upliftment of the community and partner in the overall development of the society.
Epidemic and Pandemic Risks
In the backdrop of Covid-19, a new risk has emerged which has potential to disrupt not only businesses but the global economy. Covid-19 has impacted almost all the nations and led to a disruption in the business and life of the people. Covid-19 which started as an epidemic in China had soon turned to a pandemic. It was beyond imagination that Covid-19 could soon turn into a disaster for the economies and supply chains. Ecofa has developed Business continuity plans where such scenarios are developed with clear mitigation plan to protect our employees, customers, surrounding community and stakeholders from such threats as well as actions that would facilitate safe operations of business units in such prolonged situations.

Materiality Assessment
Ecofa approaches sustainability from the same scientific temper with which we approach our products.
